Rights and Responsibilities

ConsumerAction.gov

ConsumerAction.gov features practical tips for being a smart consumer. It includes the same information as the Consumer Action Handbook, along with links to consumer news and resources.

The Fair Credit Reporting Act

The Fair Credit Reporting Act (FCRA) places responsibilities on consumer reporting agencies and users of consumer reports, such as financial institutions, employers, and others.

Rights, Laws, and Reference Materials

This website from the OCC provides access to information regarding consumer rights, laws and regulations, and reference materials.

National Broadband Plan

The FCC is responsible for the National Broadband Plan which seeks to ensure that all Americans have affordable access to broadband — or high speed Internet. Broadband can save consumers money, energy and time. For more information about broadband and the FCC’s broadband initiative, visit www.broadband.gov.

Safe Driving

Distracted driving endangers life and property. There were 90 million wireless phone users in 1990; today, there are more than 270 million, and the ability of mobile devices to send and receive texts and e-mails has increased the likelihood that drivers may become distracted and cause accidents. Visit the FCC’s web page to learn more about programs that encourage safe driving for teenagers and drivers of all ages.